What to include in your enquiry
Send a clear custom wedding cake request.
The fastest way to receive useful guidance is to send a detailed request. The Cake People welcomes custom orders and asks customers to include as much information as possible. For wedding cakes, that detail is especially important because the cake may need to match a venue, colour palette, flower plan, guest count and timeline.
Start with the essential information: wedding date, venue name, suburb, guest count, number of servings, preferred collection or delivery, and any dietary requirements. Then add style direction: vintage, naked, modern, minimalist, floral, romantic, rustic, luxury, classic or playful. Add colour preferences and mention if the cake must match bridesmaid dresses, invitations, flowers, table linen or a cultural theme.
Next, include inspiration. Images are useful, but they work best with notes. Explain what you like about each image. Is it the tier height, piping, colour, florals, texture, topper, message style or overall mood? This helps avoid confusion when two images show different details. A good custom cake brief is not just a screenshot. It is a short explanation of what matters most.
Finally, mention any restrictions. For example, tell the bakery if the venue has a narrow delivery window, limited refrigeration, an upstairs room, outdoor display, a long drive, a specific vendor access point or a planner who needs to coordinate delivery. Small details can make the wedding day smoother.